To fix the issue, get a hard drive or go digital Players can always delete completed episodes to make room for new ones, as long as they keep their save files. It's worth noting that the total size of Season One of The Walking Dead on XBLA is 2.85 GB, more than 70 percent of the 4 GB of flash memory on the hard drive-less Xbox 360. 'We value our customers and sincerely apologize for any inconvenience caused,' Telltale said upon announcing the claim program. According to the company, the process could take as long as four weeks. Once Telltale has verified those items, it will email the customer codes for all five episodes on XBLA. Owners of the Xbox 360 retail version do not have to ship the disc to Telltale instead, they must send via email or snail mail the completed claim form, proof of purchase for the retail Xbox 360 game and proof of ownership of a 4 GB Xbox 360. The studio has posted a claim redemption form (Microsoft Word document here) with detailed instructions for the process. But for players who don't want to do that, Telltale has put a system in place that will provide them with a free copy of the five-episode series on XBLA. Telltale says installing an Xbox 360 hard drive on a 4 GB system will fix the hitching. Players began to report hitching and other issues shortly after the game was released on disc in mid-December.Īfter collecting reports from players and investigating the situation, Telltale determined that the severe stuttering issue, which rendered the Xbox 360 retail version nearly unplayable, only affects owners of the 4 GB Xbox 360 console who do not have a hard drive attached to the system.Īccording to the studio, this particular problem concerns neither players of the XBLA version on a 4 GB unit, nor players of the disc version on a 4 GB console that has a hard drive attached. The Walking Dead developer Telltale Games is offering a free copy of the game's Xbox Live Arcade version to players suffering severe hitching with the Xbox 360 disc version, and the studio believes it has found fixes for problems with loading save games.

Xbox 360 disc player